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Terms and Conditions

Will I be able to track my order? Yes. Your order will be packed and shipped 24-48 hours after we receive it. After it is shipped you will be e-mailed a link that allows you to track shipping.

UPS Overnight and 2nd Day: Guaranteed on-time delivery to all 50 states and Puerto Rico. Orders must be placed before 12pm. EST to guarantee this service. Please note that these services DO NOT include the day the package ships and weekends.

What is your return policy? You may return any item in its original condition within 30 days after the invoice date for a refund. Like at any paint store, opened or used cans can be exchanged only if defective. A 15% restocking fee will apply and to returns and shipping is not refundable. To request a return authorization number, call 1-617-254-8898.

How do I pay by check?

Mail to:
Faux Like A Pro
PO Box 470615
Brookline, MA 02447

Are your brushes guaranteed? Yes. We offer a 5-year guarantee on all of our brushes. They are made in England for Faux Like a Pro and are warranted to be free from defects in material and workmanship. This guarantee is restricted to the original consumer and excludes defects attributable to, or resulting from, normal wear and tear, abuse, alteration, or any consequential damages.

Do you accept international orders? Yes. Fax all INTERNATIONAL ORDERS ONLY to 508-934-0342. Include quantity and full shipping address to get an accurate shipping rate to your country.

Questions? Call 1-617-254-8898

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